Symptom
Configurations have been made for a specific user so that only sales documents (for example Opportunities) in which the Sales Organization matches can be displayed, however, this is not working. User is able to see Opportunities outside his/her organization.
This is valid for any other business object.
Environment
SAP Cloud for Customer
Reproducing the Issue
Example scenario:
- Go to Sales > Opportunities.
- Filter by 'All'.
- See results from another organizations.
Cause
Users involved in a sales document (being the Owner, Creator, Involved Party, Attendee, Organizer, etc) will have access to those documents regardless of the Access Restriction set.
Resolution
This is the expected system behavior.
However, for a different behavior on this, please raise a request in the Influence Site. This is the channel to approach the product management team directly. The feasibility of the request will be evaluated to check whether this can be implemented in a next release or not.
Keywords
sales quote, sales order, lead, employee, campaign, target group , KBA , LOD-CRM-OPP , Opportunity Management , Problem