SAP Knowledge Base Article - Public

3565602 - User is Able to See Objects Despite the Access Restriction set

Symptom

Configurations have been made for a specific user so that only sales documents (for example Opportunities) in which the Sales Organization matches can be displayed, however, this is not working. User is able to see Opportunities outside his/her organization.

This is valid for any other business object.

Environment

SAP Cloud for Customer

Reproducing the Issue

Example scenario:

  1. Go to Sales > Opportunities.
  2. Filter by 'All'.
  3. See results from another organizations.

Cause

Users involved in a sales document (being the Owner, Creator, Involved Party, Attendee, Organizer, etc) will have access to those documents regardless of the Access Restriction set. 

Resolution

This is the expected system behavior.

However, for a different behavior on this, please raise a request in the Influence Site. This is the channel to approach the product management team directly. The feasibility of the request will be evaluated to check whether this can be implemented in a next release or not.

Keywords

sales quote, sales order, lead, employee, campaign, target group , KBA , LOD-CRM-OPP , Opportunity Management , Problem

Product

SAP Cloud for Customer core applications all versions