Symptom
- When opening the story from Files folder, the hierarchy works fine when expanding.
- But the hierarchy becomes inconsistent when the story URL is copied and pasted in a new tab browser session
- The hierarchy is not working as expected when the story link is copied/opened in a new tab of a browser :
- When expanding a specific Node (Area A), the Node (Area B) is expanded with its Child Nodes instead.
- The issue is reproducible in Lite Viewer Mode & Full Viewer
- When opening the story in Edit Mode, the Node expands as expected.
Environment
- SAP Analytics Cloud (Enterprise)
Resolution
The issue is fixed in SAC 2024.21.13 and later version.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
Hierarchy, expand, Node, Lite Viewer, Full Viewer , KBA , LOD-ANA-TAB , Table , Problem
Product
SAP Analytics Cloud 1.0