SAP Knowledge Base Article - Public

3565625 - Error to Import Lead 'First Name exceeds supported length'

Symptom

Error to import lead via Data Import & Export: First Name exceeds supported length of 40 characters.

Environment

  • SAP Service Cloud v2
  • SAP Sales Cloud v2

Cause

The error is shown because the account name should be of maximum 40 characters. Blank spaces are also counted.

Resolution

 Please adjust the account name and re-import the file. 

Keywords

Lead, Length, Characters, Account , KBA , CEC-CRM-LEA , Lead for SAP Sales/Service Cloud , CEC-CRM-IMX , Data Import/Export for SAP Sales/Service Cloud , How To

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0