SAP Knowledge Base Article - Public

3565650 - Using FormHeader entity can't retrieve PM form data

Symptom

Using the API to retrieve data from the FormHeader entity, only able to get CMP form data, unable to retrieve PM form data.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Using API (FormHeader entity) to get data
  2. In response, only CMP form data is displaying. No PM form data

Cause

Some necessary permission is missing for the API user.

Resolution

Add below permissions for API user and grant related target population.

  1. Admin Access to Forms OData API
  2. Performance Management Access (if Enable Performance Management Access Permission is checked in performance management feature settings, this permission is required.)
  3. View Overall Ratings from Forms † 
  4. View Goal Ratings from Forms †

See Also

Performance Management Form Entities | SAP Help Portal 

Keywords

API, Performance forms, FormHeader, Performance review forms, OData, Performance Management Access, can't get PM data, API error , KBA , LOD-SF-PM-API , Webservices, OData APIs , Problem

Product

SAP SuccessFactors Performance & Goals all versions