SAP Knowledge Base Article - Public

3565665 - Language dropdown not available in document generation page

Symptom

Language dropdown not available in document generation page.

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

  1. Login to CPQ tenant.
  2. Load a quote to generate document.
  3. After selecting template, language drop down is not available.

Cause

Toggle switch 'Users can choose customer’s language when creating documents' in general settings for document generation controls language dropdown option.

Resolution

Enable toggle switch 'Users can choose customer’s language when creating documents' in general settings for document general templates in setup to get language dropdown option while generating documents from quote.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

See Also

Setup Administration | SAP Help Portal

Keywords

missing language dropdown, document generation templates, SAP CPQ, quotes, customer language , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

Product

SAP CPQ all versions