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SAP Knowledge Base Article - PublicSymptom
Language dropdown is not available in the document generation page.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP CPQ
Reproducing the Issue
- Login to CPQ tenant.
- Load a quote to generate document.
- After selecting template, language drop down is not available.
Cause
Toggle switch 'Users can choose customer’s language when creating documents' in general settings for document generation controls language dropdown option.
Resolution
Enable toggle switch 'Users can choose customer’s language when creating documents' in general settings for document general templates in setup to get language dropdown option while generating documents from quote.
See Also
Keywords
missing language dropdown, document generation templates, quotes, customer language, language settings, template configuration, localization issues, language preferences, dropdown menu error, document creation, multilingual support, language selection, template customization, user interface, language options , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem
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