SAP Knowledge Base Article - Public

3565682 - Inconsistent Display of 'Balance as of' Date in SAP SuccessFactors Mobile and PC Platforms

Symptom

  • In SAP SuccessFactors, the 'Balance as of' date displays inconsistently across mobile and PC platforms.
  • On the PC platform, the 'Balance as of' date is based on the 'End date', while on the mobile platform, it is based on the 'Start Date'.
  • This discrepancy leads to different balance calculations on the two platforms.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Log in and proxy as a user on the PC platform.
  2. Check the workflow for a specific period and note the 'Balance as of' date.
  3. Repeat the process on the mobile platform.
  4. Compare the 'Balance as of' dates on both platforms.

Cause

The issue arises due to a discrepancy in the calculation logic for the 'Balance as of' date on the PC and mobile platforms. On the PC platform, the 'Balance as of' date is based on the 'End date' of the leave period, while on the mobile platform, it is based on the 'Start Date'. This results in different balance calculations on the two platforms.

Resolution

The solution to this issue is currently under investigation. 

See Also

Keywords

SAP SuccessFactors, Balance as of, PC platform, mobile platform, inconsistent display, calculation logic, leave balance, workflow. , KBA , LOD-SF-EC-TIM-MOB , Time Mobile , Known Error

Product

SAP SuccessFactors Employee Central 2411