SAP Knowledge Base Article - Public

3565701 - Quote1.0 - Costs are reverting back to cost set on product level

Symptom

In Quote 1.0 engine, item Level cost & extended cost is wiped out when any changes are made to quotes.

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

  1. Login to CPQ tenant
  2. Load a quote
  3. Make changes to quote like delete existing line item
  4. Cost and extended cost for all the line items are wiped out.

Cause

General application parameter  'Allow edit cost on the cart' is set to false.

Resolution

In general application parameter for shopping cart and quotes set 'Allow edit cost on the cart' to true.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

See Also

Edit Item Cost on Cart | SAP Help Portal

Keywords

Edit item cost on cart, Pricing and calculation, SAP CPQ, Quote, line item, cost, extended cost, quote1.0 , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

Product

SAP CPQ all versions