Symptom
In Quote 1.0 engine, item Level cost & extended cost is wiped out when any changes are made to quotes.
Environment
SAP SALES CLOUD CPQ
Reproducing the Issue
- Login to CPQ tenant
- Load a quote
- Make changes to quote like delete existing line item
- Cost and extended cost for all the line items are wiped out.
Cause
General application parameter 'Allow edit cost on the cart' is set to false.
Resolution
In general application parameter for shopping cart and quotes set 'Allow edit cost on the cart' to true.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
See Also
Keywords
Edit item cost on cart, Pricing and calculation, SAP CPQ, Quote, line item, cost, extended cost, quote1.0 , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem
Product
SAP CPQ all versions