SAP Knowledge Base Article - Public

3565715 - OnChange Rules are not working in Job information upon adding new country specific field

Symptom

OnChange rules are not working upon configuring a new country specific job information field. 

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  • Configure a new country in job information. 
  • Go to user ABC.
  • Go Actions -> Job and Compensation Change -> Select Job and Compensation -> Try to change the position. 
  • Notice that the OnChange rule from Position field in Job Information is not triggered. 

Resolution

Engineering have confirmed that this defect will be resolved in Preview environments on 13th May 2025 via patch deployment 2505p4.

For more information with regards to when the patch gets deployed to your Data Center, and how you can check yourself whether you the instance has received the patch, we recommend you to visit the SAP SuccessFactors Patches Overview page in our SuccessFactors Community for more information about patch deployments.

Workaround:

  1. Perform a dummy change in jobInfo element and save;
  2. Update label > Save;
  3. Change the label back to original value.

Keywords

INC11033330, Job information, OnChange rules not triggered, Job information country field, Country specific data, Rules not triggering, Job info.  , KBA , LOD-SF-EC-JOB , Job Information , Bug Filed

Product

SAP SuccessFactors Employee Central 2411