Symptom
Users encounter the error message "expired contextID" when attempting to complete login or registration in an OpenID Connect (OIDC) implementation using SAP Customer Data Cloud (CDC). This occurs when the user submits the login/registration form more than 10 minutes after initially opening the page.
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Environment
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SAP Customer Data Cloud (CDC) by Gigya
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OpenID Connect (OIDC) implementation
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Web and Mobile Applications utilizing SAP CDC for authentication
Product
Keywords
SAP CDC, OIDC, expired contextID, login timeout, registration timeout, authentication failure , KBA , CEC-PRO-CON , Admin Console (Settings, Administration, Queries / Reports) , Problem
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