SAP Knowledge Base Article - Preview

3565790 - User get "expired contextId" error during Login/Registration via OIDC flow

Symptom

Users encounter the error message "expired contextID" when attempting to complete login or registration in an OpenID Connect (OIDC) implementation using SAP Customer Data Cloud (CDC). This occurs when the user submits the login/registration form more than 10 minutes after initially opening the page.


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Environment

  • SAP Customer Data Cloud (CDC) by Gigya

  • OpenID Connect (OIDC) implementation

  • Web and Mobile Applications utilizing SAP CDC for authentication

Product

SAP Customer Data Cloud all versions

Keywords

SAP CDC, OIDC, expired contextID, login timeout, registration timeout, authentication failure , KBA , CEC-PRO-CON , Admin Console (Settings, Administration, Queries / Reports) , Problem

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