Symptom
- The requirement to trigger separate email content to different users for the template "(ONB) Prepare for New Team Member Template" is not being met.
- The system is unable to filter the email to send only when task name is Buddy.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Attempt to trigger separate email content to different users for the template "(ONB) Prepare for New Team Member Template".
- Observe that the system is unable to filter the email to send only when task name is Buddy.
Resolution
- The system does not have a field in filter business rule called Task Name or Task Type to filter the email "(ONB) Prepare for New Team Member Template" to send only when task name is Buddy.
- Understand that "(ONB) Prepare for New Team Member Template" is used for all NHA tasks, so multiple emails will be sent for each task created.
- Raise an enhancement request as per the guidelines provided in the link: [Enhancement Request](https://launchpad.support.sap.com/#/notes/2090228)
See Also
For reference, please see also [SAP Note 2090228](https://launchpad.support.sap.com/#/notes/2090228)
Keywords
ONB, Prepare for New Team Member Template, trigger, separate email content, different users, task name, Buddy, filter, business rule, NHA tasks, enhancement request. , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , LOD-SF-OBX-EML , Notifications , Problem
Product
SAP SuccessFactors Onboarding 2411