SAP Knowledge Base Article - Public

3565892 - Unit Value on Product Facet Disappears

Symptom

  • The Unit value of Products disappears after refreshing the page
  • Product facet on opportunity removes the unit value

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Open an Opportunity
  2. Go to the Products Facet
  3. Add a Product Category with Quantity = 1 Each
  4. Add
  5. Unit field shows "1"
  6. Refresh the page
  7. The unit field value is removed

Cause

The is expected behaviour as a Product is not selected

Resolution

After adding the Product Category, select a valid Product and save. The Unit value will be maintained

Keywords

Unit, Product Category, Products, Facet, Product, Each, Refresh , KBA , LOD-CRM-OPP , Opportunity Management , Problem

Product

SAP Cloud for Customer core applications 2411