Symptom
In compliance forms, fields (e.g., First name, Last name, Address) are not being populate as expected, despite having correct permissions. The issue persists even after performing recommended override configurations and standard checks. An OData error is observed in the backend:
"OData call failed due to Invalid property names: Invalid property names: PicklistOption/territoryName. Please check the property name in Admin Center > OData API Data Dictionary or entity metadata. Ensure there were no data model changes that removed this field, and please execute a refresh metadata to ensure the cache is not corrupted."
Read more...
Environment
SAP SuccessFactors Onboarding
Product
SAP SuccessFactors Onboarding all versions
Keywords
SAP SuccessFactors, Onboarding, obx, Compliance, Form, UK, Starter, Checklist, Blank, Fields, OData, Refresh, Process, Flows, Compliance, Meta, Data, Sync , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview