SAP Knowledge Base Article - Public

3566023 - In the chart widget, date range filter with fixed range keeps on loading in SAP Analytics Cloud (SAC)

Symptom

In the chart widget, date range filter with fixed range keeps on loading in SAC

Environment

  • SAP ANALYTICS CLOUD 2025.8.6 
  • Live BW Connection

Reproducing the Issue

 

  1. Login to SAC tenant
  2. Open the story based on live connection in edit mode.
  3. Click on the chart
  4. From the builder panel add date (Range) filter
  5. Click on type fixed.
  6. Notice that the screen keeps on loading.

 

Cause

For fixed range, Year / Day granularity in the backend is not supported, which is causing the fix range dialog to hang. 

Resolution

An intermediate granularity such as month or quarter can be maintained in the backend to fix this.

See Also

Keywords

SAC, SAP Analytics Cloud, Date Range Filter, fixed range , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0