SAP Knowledge Base Article - Public

3566087 - The Position to Job Information Sync triggers the Business Rule regardless of the Rule Context set

Symptom

  • The rule context "Position to Job Information Sync" does not work when the "Higher-Level Position" field is changed on the Position object.
  • The onSave/onChange Job Information business rules are triggered regardless of the Rule Context set during the process of Position to Job Info sync.

Environment

SAP SuccessFactors Employee Central: Position Management

Reproducing the Issue

  1. Navigate to Position Object.
  2. Change "Higher Level Position".
  3. Observe that the Position changes sync and insert a record in Employee Job Information entity.
  4. Notice that this process triggers a onSave Business Rule in Job Information with the Rule Context "Position to Job Info Sync" = "No".

Cause

  

Resolution

This is an expected behavior. This is because when the higher level position is changed from Position, the hierarchy is adjusted in job information also and due to this, all onSave rules would be triggered. 

Also please keep in mind that this limitation applies to any other follow-up processing that is done by position management Like changes to direct reports when a manager change occurs). 

In short, the rule context is only meant when an update is done by position to job info sync rule after a position is changed and not by transactions that are executed on job information of employees or managers that trigger other follow-up processing for position management (like hierarchy adaptation).

If you want to see the rule context feature potentially enhanced in future product releases; please feel free to consider submitting an Enhancement Idea

See Also

Adding Contexts for Business Rules | SAP Help Portal

Keywords

Position to Job Information Sync, Business Rule, Rule Context, Import, API, MDF objects, Transfer Direct report action, onSave business rules, Higher Level Position field, Rule context is not working. , KBA , LOD-SF-EC-POS-PTJ , Position to Job Information Sync , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors Employee Central all versions