SAP Knowledge Base Article - Public

3566113 - Candidates are created via Data Capture Form without DPCS even though DPCS is enabled in Bizx - SuccessFactors Recruiting

Symptom

  • Candidate Profiles are created through Data Capture Forms without accepting the consent statement.
  • This issue occurs despite the fact that DPCS is enabled in Bizx.
  • The Data Capture Form was created before DPCS was enabled in Bizx.

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Create a Data Capture form 
  2. Enable DPCS in Bizx
  3. Create a Candidate Profile through the Data Capture Form.
  4. The DPCS is not required to be accepted in the DCF and candidates are created without it.

Cause

The architecture design does not include an automatic update of RMK data capture forms when the metadata changes due to a configuration change on the Bizx side.

Resolution

To avoid discrepancies, the Data Capture Forms must be edited in CSB Editor>Tools>Data Capture Forms.
When the metadata is changed in Bizx to add required fields (such as DPCS), the RMK configuration for Data Capture Forms must also be edited and saved. 

See Also

Keywords

Candidate Profile, Data Capture Form, Consent Statement, Anonymization, GDPR, SAP SuccessFactors Recruiting , KBA , LOD-SF-RMK-CRM , Data Capture Form, Email Layout, Email Campaign , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions