SAP Knowledge Base Article - Public

3566175 - Import Jobs from Concur that use columns from the Users API are failing in SAP Analytics Cloud (SAC)

Symptom

Import Jobs from Concur that use columns from the Users API are failing. The Query will look like below:

Environment

SAP Analytics Cloud Enterprise (2025.21.6)

Reproducing the Issue

  1. Create an Import Job based on connection to SAP Concur.
  2. Connect to query which has "Users" Column.
  3. Import job fails with error: "Error occurred in SAP Concur driver: The user doesn't have permission to access the requested resource."

Cause

The Concur Users API V1 and V3 has been decommissioned and is no longer available to use: https://developer.concur.com/tools-support/release-notes/api/2025-01-09.html

Resolution

It is no longer possible to include User related columns in the import jobs. To resolve the failing import jobs, please adjust them by removing the Users related columns.

See Also

Your feedback is important to help us improve our knowledge base.

Keywords

SAP Analytics Cloud, SAC, concur, import, job, failing, fails, query, queries, users,user, api, Error, occurred , permission ,access ,requested, resource , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem

Product

SAP Analytics Cloud 1.0