Symptom
Import Jobs from Concur that use columns from the Users API are failing. The Query will look like below:
Environment
SAP Analytics Cloud Enterprise (2025.21.6)
Reproducing the Issue
- Create an Import Job based on connection to SAP Concur.
- Connect to query which has "Users" Column.
- Import job fails with error: "Error occurred in SAP Concur driver: The user doesn't have permission to access the requested resource."
Cause
The Concur Users API V1 and V3 has been decommissioned and is no longer available to use: https://developer.concur.com/tools-support/release-notes/api/2025-01-09.html
Resolution
It is no longer possible to include User related columns in the import jobs. To resolve the failing import jobs, please adjust them by removing the Users related columns.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
SAP Analytics Cloud, SAC, concur, import, job, failing, fails, query, queries, users,user, api, Error, occurred , permission ,access ,requested, resource , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem
SAP Knowledge Base Article - Public