SAP Knowledge Base Article - Preview

3566180 - SAP S/4HANA Private Cloud: How to report an issue about url accessibility, hostname, proxies or certificate errors

Symptom

On SAP S/4HANA Cloud Private Edition, the following issues related to accessibility/proxies/hostname/certificate are in the scope of ECS Delivery Technical Operations. This KBA provides steps to create case for these issues in Get Support app on SAP for Me.

  • Fiori Launchpad URL is not accessible
  • Unable to access Fiori page via Web Dispatcher
  • Hostname is incorrectly configured
  • Certificate errors; Can not open Fiori after importing certificate


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Environment

SAP S/4HANA Cloud, Private Edition

Product

SAP S/4HANA Cloud Private Edition all versions

Keywords

cert, webdispatcher, wdp, fiori url, ECS Delivery Technical Operations, ECS Ops, SAP Enterprise Cloud Services  , KBA , XX-HST-OPR-INC , Incidents , Problem

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