SAP Knowledge Base Article - Preview

3566291 - General Server Error with accounts.otp.sendCode in SAP Customer Data Cloud

Symptom

The call to accounts.otp.sendCode in SAP Customer Data Cloud returns a 500001 General Server Error


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Environment

SAP Customer Data Cloud
Risk Based Authentication

Product

SAP Customer Data Cloud all versions

Keywords

gigya, SAP Customer Data Cloud, accounts.otp.sendCode, General Server Error, OTP, login, RBA , KBA , CEC-PRO-RAS , RaaS (Screen-Sets, Site Policies, Schema) , Known Error

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