Symptom
The IlxApprovalNotification template does not display the Title of External Learning Request submitted by user.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Go to Learning-> External Learning Request-> New Request
- Fill all the details in the request form including Course Title
- Hit Submit
- Schedule APM Learning Approval Email Notification.
- As Manager received Notification 'Reminder Notification for Your Pending Approval Requests' from Template 'IlxApprovalNotification'
- Received notification without Title tokens even though the required tokens are added in the notification template ID 'IlxApprovalNotification'.
Cause
The issue arises due to a defect in the system.
Resolution
The issue will be fixed and the solution will be available in release b2505.
See Also
Keywords
ILX, Approval, Learning, Reminder, Notification, Email, Template, Title, Completion Date, External Learning Request, APM Learning Approval Email Notification, IlxApprovalNotification. , KBA , LOD-SF-LMS-NOT , Notifications , Known Error
Product
SAP SuccessFactors Learning all versions