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SAP Knowledge Base Article - PreviewSymptom
The error message "The contact could not be identified." is shown on Reply Management for a contact when trying to edit contact profile.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
SAP Emarsys Customer Engagement
Product
SAP Emarsys all versions
Keywords
auto-reply, responses, user, recipient, answer, mailbox , KBA , CEC-EMA-EM , Email , Problem
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