SAP Knowledge Base Article - Preview

3566568 - Email sends and email opens are not shown in Open Data for a specific campaign

Symptom

It's not possible to see any opens or sends on the email_opens and email_sends views for an email campaign in Open Data. However, the campaign is listed on the email_campaigns_v2 view.


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Environment

SAP Emarsys Customer Engagement

Product

SAP Emarsys all versions

Keywords

google big query, gbq, od, data extract, data extraction , KBA , CEC-EMA-DIM , Data Infrastructure Management & Enablement , CEC-EMA-EM , Email , CEC-EMA-ANA-EM , Email analytics , Problem

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