SAP Knowledge Base Article - Public

3566579 - Labels are missing from charts when using the PowerPoint Plugin in SAP Analytics Cloud (SAC)

Symptom

When importing a chart into Powerpoint using the powerpoint plugin, some of the chart labels are missing.

pptmissinglabels.png

Environment

  • SAP Analytics Cloud 2025.1.1

Reproducing the Issue

  1. Create story with chart in SAC
  2. Import the chart into a powerpoint using the powerpoint plugin

Cause

The image of the chart that gets inserted into the powerpoint presentation is an exact replica of what the preview window looks like.  So if the preview window is not expanded very large, then the image that will be imported will be a compressed version of the chart.

e.g.

pptpreview.png becomes pptmissinglabels.png

Resolution

To get a better quality version without missing labels, expand the preview window before selecting the import option.

e.g.

pptpreviewexpanded.png

or alternatively mouse over the preview image and select the edit button
e.g.

pptpreviewedit.png

The edit button will open up a large preview image which will give a higher quality import of the chart when the widget is added.

See Also

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Keywords

Powerpoint, ppt, image, import, label, missing, quality , KBA , LOD-ANA-DES , Story Design & Visualizations , LOD-ANA-OF-PPA , To track incidents for SAC add-in for MS PPT , Problem

Product

SAP Analytics Cloud 1.0