SAP Knowledge Base Article - Public

3566580 - Inability to Upload Background Image in People Profile

Symptom

  • In the People Profile, the option to upload a background image is missing.
  • The only option available is to select an image from the library.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

SAP SuccessFactors Employee Profile - People Profile - Spotlight

Reproducing the Issue

  1. Go to spotlight employee profile.
  2. click on Edit Background Picture.
  3. Only option is Select an image from the library.
  4. Compared to Legacy People profile it shows Upload an image.

Cause

The behaviour is expected and as per system design.

Resolution

We encourage you to submit an enhancement request to have this functionality considered within future development cycles – you can do this on our Customer Community Portal at http://community.successfactors.com/.

For detailed steps on how to raise an enhancement request please follow KBA Article 2090228 on “How to submit an enhancement request”.

See Also

  • Managing the Latest People Profile: [Link](https://help.sap.com/docs/SAP_SUCCESSFACTORS_PLATFORM/f775e49022204867a916fc625faa1c94/0862b148110d46febd6a91dcd222715d.html)
  • SAP Note 3463980 - Background Image is editable on spotlight though setting is disabled in Configure people profile: [Link](https://me.sap.com/notes/3463980/E)

Keywords

People Profile, Background Image, Upload Image, Select Image, Library, System Design, Spotlight , KBA , LOD-SF-EP-SPP , People Profile - Spotlight , Product Enhancement

Product

SAP SuccessFactors Employee Central all versions