Symptom
There is a need to upload customer data in Japanese script but the issue with the 'Account Name (Reading Aid)' field not being available in the migration template.
Environment
SAP Business bydesign
Reproducing the Issue
- Attempt to upload customer data in Japanese script.
- Notice the absence of the 'Account Name (Reading Aid)' field in the migration template.
Cause
The migration of the Script dependent data for Customers and other Business Partners BOs is not supported. The 'Account Name (Reading Aid)' field is specific to only a few scripts and is not generally available.
It's not possible to update data in Account Name (Reading Aid) via excel mass upload and this has to be updated individually
Resolution
The 'Account Name (Reading Aid)' field can only be updated via the UI and not through mass upload (Migration/Mass Data Maintenance). As per current design it's only possible to upload the certain fields which are not dependent on scripts.
Workaround: The 'Additional Name' field can be used as a workaround to input the 'Account Name (Reading Aid)' data.
See Also
Refer to Knowledge Article KB0893156 - 3331010 - Field Script is not Available in the Migration of Customers
Keywords
Japanese script, data upload, customer data, migration template, Account Name (Reading Aid), Additional Name, backend upload, UI update, mass update. , KBA , SRD-CRM-ACC , Account Management , Problem