SAP Knowledge Base Article - Preview

3566659 - Some users cannot find S4CRM transaction document when searching in the S4CRM APP

Symptom

Some users got 0 search results for the S4CRM transaction documents when searching in the S4CRM APPs(e.g. Search Service Order), even without a search condition. However, the same search works for other users.


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Environment

  • SAP enhancement package for SAP CRM, version for SAP HANA
  • SAP S/4HANA

Product

SAP S/4HANA all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

"search result", "S4CRM", "SU53", "No authorization in user master record", "Search Service Order" , KBA , CRM-S4-BTX , S4CRM: Business Transaction Framework , CRM-S4-SRV-SVO , S4CRM: Service Order , CRM-S4-SRV-SCO , S4CRM: Service Confirmation , Problem

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