SAP Knowledge Base Article - Public

3566894 - Sales Orders with Forced Confirmation Not Included in Confirmation Update Runs

Symptom

  • Sales orders confirmed via forced confirmation are not included in the Confirmation Update Runs.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Outbound Logistics Control work center.
  2. Go to Automated Actions -> Confirmation Update runs view.
  3. Search for the required Run ID.
  4. Execute the run.
  5. Check the logs in the application log ID.
  6. Notice the absence of the sales order which is being confirmed via forced confirmation.

Cause

When a forced confirmation is manually executed, it is considered important and no further update is required as it has already reached for execution for the next step. Therefore, forced confirmations are not included in confirmation update runs.

Resolution

Forced confirmation can be reset by canceling the confirmation or by checking the availability for the customer demand again.

Note that the forced confirmations are not included in confirmation update runs. This is expected system behavior.

See Also

Availability Checks | SAP Help Portal

Keywords

Sales Orders, Forced Confirmation, Confirmation Update Runs, Outbound Logistics Control, Automated Actions, Availability Checks. , KBA , AP-DP , Demand Planning , AP-CR , Customer Requirement Processing , Problem

Product

SAP Business ByDesign all versions