SAP Knowledge Base Article - Public

3566963 - Bank Communication Management "Status mapping error"

Symptom

  • A payment file sent via MBC was rejected by the bank, but the Payment Batch Status did not change to "Rejected by Bank" in the Monitor Payment app.
  • Error message: "Status mapping error", "No internal status maintained for the external status ex. PAIN_XX_RJCT."

Environment

SAP S/4HANA Cloud Public Edition.

Reproducing the Issue

  1. Send a payment file via MBC.
  2. Check the Payment Batch Status in the Monitor Payment app.

Cause

Resolution

  1. In the Customizing of the SSCUI "Map External Status to Internal Status" (ID 104313), map the External Status "PAIN_XX_RJCT" to Internal Status "BRE (Rejected by Bank)".
  2. Similarly, If there is an error related to any another external status, map it accordingly to the correct internal status.

See Also

Keywords

Bank Communication Management, Monitor Payment, MBC, Payment Batch Status, Status mapping error, PAIN_XX_RJCT, SSCUI, Map External Status to Internal Status, BRE, Rejected by Bank. , KBA , FIN-FSCM-BNK-2CL , Direct Bank Communication (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions