SAP Knowledge Base Article - Public

3566971 - Competencies Not Appearing in Job Profile in Different Languages but only in English

Symptom

  • Competencies are not visible in a job profile in different languages, but are shown correctly only in English.
  • After creating and mapping competencies or skills using Talent Intelligence Hub, competencies and skills cannot be mapped to job roles in Job Profile Content. If mapped, then the items are not visible.

Environment

  • SAP SuccessFactors Talent Intelligence Hub
  • SAP Successfactors Job Profile Builder

Reproducing the Issue

    1. Log in to system
    2. Navigate to Admin Center > Manage Job Profile Template
    3. Select a valid template
    4. Click "next"
    5. See that competencies and skills are not visible if the language is set to a different than English

    Cause

    The root cause of the issue is the maintenance of English Debug language for Talent Intelligence Hub items, such as competencies. English debug language is not supported therefore it will cause this issue. 

    Resolution

    Competency data is populated in the en_DEBUG locale --> Should be removed

    en_DEBUG (English (DEBUG)) is currently not supported in Talent Intelligence Hub. The solution is slightly different depending on if you're using data from the en_DEBUG locale.

    • If you are not using data from the en_DEBUG locale, the locale data needs to be removed:
      1. Log in to system
      2. Navigate to Admin Center > Manage Talent Intelligence Hub
      3. Select the Attributes tab
      4. Search for the attribute with the competency type > select the competency
      5. Select Edit
      6. Select the globe icon in the upper right-hand corner to open translations
      7. Select English (DEBUG) > remove all text from the name and description fields > Save
    • If you are using data from the en_DEBUG locale, copy the data from en_DEBUG to a different locale and remove the data from en_DEBUG:
      1. Log in to system
      2. Navigate to Admin Center > Manage Talent Intelligence Hub
      3. Select the Attributes tab
      4. Search for the attribute with the competency type > select the competency
      5. Select Edit
      6. Select the globe icon in the upper right-hand corner to open translations
      7. Select English (DEBUG) > copy all text from the name and description fields
      8. Select a different locale and paste text from the name and description fields > Save

    Mass removal via import/export:

    Import: https://help.sap.com/docs/SAP_SUCCESSFACTORS_PLATFORM/e15477b0414b4b25b224a97ad52c12ec/837bd5d01e9e42719f3901cb3c162a56.html?state=DRAFT

    Export: https://help.sap.com/docs/SAP_SUCCESSFACTORS_PLATFORM/e15477b0414b4b25b224a97ad52c12ec/f8293af9defc4d46be08c6ff41984287.html?state=DRAFT

    See Also

    https://help.sap.com/docs/SAP_SUCCESSFACTORS_PLATFORM/e15477b0414b4b25b224a97ad52c12ec/3e0fcb2d69df4cb1bd698daa75ab073a.html?state=DRAFT

    Keywords

    Competencies, Job Profile, English Debug language, Talent Intelligence Hub, SAP SuccessFactors Platform, Administration, Job Profile Builder. , KBA , LOD-SF-TIH-JPB , Job Profile Builder , LOD-SF-TIH-JDM , Job Description Manager , LOD-SF-TIH-COC , Center of Capabilities , How To

    Product

    SAP SuccessFactors HCM Core 2411 ; SAP SuccessFactors Performance & Goals 2411 ; SAP SuccessFactors Platform all versions