SAP Knowledge Base Article - Preview

3567095 - Not able to make few fields mandatory for prospects

Symptom

You are unable to make certain fields of the Account (e.g. Country, City, Language) mandatory for Prospects conversion. These fields are not visible under Dynamic Properties, preventing you from adding them. Additionally, when attempting to add a field from the Account service (e.g. account/address/CorrespondenceLanguage), an error occurs stating:

  • cannot update any property on account as it is excluded from changes.


Read more...

Environment

  • SAP Sales Cloud Version 2
  • SAP Service Cloud Version 2

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

can not update any property on account as it is excluded from changes, Lead, dynamic properties, error, required , KBA , CEC-CRM-LEA , Lead for SAP Sales/Service Cloud , CEC-CRM-CZM-EXT , Extensibility for SAP Sales/Service Cloud , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.