Symptom
- The serial number cannot be added or viewed in Fiori app ID F4832 (Manage Customer Returns – Version 2).
- The "Serial number" tab is not visible, making it impossible to add serial numbers.
- Despite entering the serial number using another app, the "Serial number" tab is not visible in F4832 app.
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Environment
- Sales and Distribution (SD)
- Fiori
- SAP S/4HANA
- SAP S/4HANA Cloud Private Edition
Product
SAP S/4HANA Cloud Private Edition all versions ; SAP S/4HANA all versions
Keywords
F4832, Manage Customer Returns, Serial number, Not visible, Not supported, Returns , KBA , SD-SLS-RE , Returns , Problem
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