SAP Knowledge Base Article - Public

3567377 - Manager Cycle Validation Error when creating Concurrent Employment to Higher Level Position

Symptom

  • Add Concurrent Employment for employee on the higher-level position of employee's existing position
  • Receive Admin Alert regarding Manager Cycle Validation error on Position Follow-Up Activity Transferring Direct Reports

 

Environment

SAP SuccessFactors Employee Central Position Management

Reproducing the Issue

  1. Add Concurrent Employee for employee
  2. Enter position of Concurrent Employee as higher-level position of employee's current position
  3. Receive error in Admin Alerts regarding  Manager Cycle Validation

Cause

  • No Manager Cycle Validation occurs when creating Concurrent Employment as User ID of the Concurrent Employment is not finally created at this stage
  • Transfer of Direct Reports occurs asynchronously and at this point, the Concurrent Employment User ID exists
  • This triggers the Manager Cycle Validation in Admin Alerts

Resolution

  • This behaviour is within current system design of the system currently
  • SAP SuccessFactors Product Management and Engineering teams are reviewing the possibilities to enhance this functionality to prevent the Manager Cycle Validation error on Transferring Direct Reports process for this scenario
  • Please review internal enhancement number ECT-249307 with your SAP Customer Success Manager for further updates on the progress of this enhancement.

Keywords

Manager Cycle Error, Concurrent Employment, Higher-Level Position, cannot be manager, same user, Transfer Direct Reports, Admin Alerts, ECT-249307 , KBA , LOD-SF-EC-CON , Concurrent Employment , Product Enhancement

Product

SAP SuccessFactors HCM Core all versions