Symptom
In SAP Analytics Cloud, when authenticating into Google Drive, the connection will utilize an SAP Developer account C4A.SAP@gmail.com.
Environment
- SAP Analytics Cloud 2025.1.1
Cause
SAP utilizes Google APIs which require a developer account associated to the project. This is the C4A.SAP@gmail.com account.
Resolution
C4A.SAP@gmail.com is an approved SAP account that is used to manage the integration with Google Drive.
Your Google account is only ever used with your own SAP Analytics Cloud user account (C4A.SAP@gmail.com), and never shared with other users.
Contents of your personal Google Drive are never shared with anyone else, and no one can add slides to your Google account.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
Google, Drive, authenticate, email, C4A, C4A.SAP , KBA , LOD-ANA-DES , Story Design & Visualizations , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem