Symptom
Change SMTP server email from "abcd.com” to “xyza.com”.
However, the Hana DB still sends the email to the old server “abcd.com”
Indexserver traces shows:
e STATS_SMTP SMTPClient.cpp(00266) : error sending email [SMTPMail: (sender: SAP HANA <SID> <abcd.com>, recipients: xyza.com), "Alert "Notification of medium and high priority alerts" (id 23) on database <SID> of <SID> 00 )", snapshot : <Data and Time>
Alert Name : Notification of medium and high priority alerts
Priority : Info
Details : 6 medium or high priority alerts occurred.
User Action: Investigate the alerts.
, exception 1: no.9001001 (StatisticsServerAsSQLScript/interfaces/smtp/SMTPClient.cpp:342) TID: 1566703
SMTP protocol error, expected 250, got 501: 5.1.7 Invalid address
exception throw location:
1: 0x00007f7ff1b1cfb5 in StatisticsService::SMTPProtocolException::SMTPProtocolException(char const*, int, int, int, ltt::basic_string<char, ltt::char_traits<char>, ltt::integral_constant<int, 64> > const&) [clone .constprop.0]+0x31 at Exceptions.cpp:23 (libhdbsqlbuiltinprocedure.so)
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Environment
Hana Database 2.0
Keywords
SMTP server, statistic service, SMTP protocol exception, Invalid address , KBA , HAN-DB-MON , SAP HANA Monitoring , HAN-DB , SAP HANA Database , Problem
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