SAP Knowledge Base Article - Preview

3567853 - When sync from CDP to Emarsys then system field address.country updated for some customers, not for others

Symptom

When sync a specific contact from SAP CDP towards SAP Emarsys, the OOTB address.country field is updated, but for another contact, that's not the case.

Use the default/OOTB integration between SAP CDP and SAP Emarsys.


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Environment

  • SAP Customer Data Platform
  • SAP Emarsys

Product

SAP Customer Data Platform all versions ; SAP Emarsys all versions

Keywords

CDP, Emarsys, system field address.country, array, update not working , KBA , CEC-CDP , SAP Customer Data Platform , Problem

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