SAP Knowledge Base Article - Public

3568190 - Error "HTTP Status 401 returned by SAP Analytics Cloud system" when checking connection in the app "Communication Arrangement"

Symptom

When clicking the 'Check Connection' button on an Outbound Service in the application 'Communication Arrangements' the error message "HTTP Status 401 returned by SAP Analytics Cloud system" is displayed.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the application 'Communication Arrangements'.
  2. Create a new Communication Arrangement using SAP_COM_0065.
  3. Fill in the required fields.
  4. Create an outbound service.
  5. Click the "Check Connection" button for the outbound service.
  6. Error "HTTP Status 401 returned by SAP Analytics Cloud system" will display.

Resolution

Test the authentication in a real scenario to check if it works or not:

  1. Open the app "Manage KPIs and Report".
  2. Click the 'Stories' tab and check if the stories displayed or not. 
  3. If the stories are displayed, then it means the configuration is correct.

Keywords

Check Connection, HTTP Status 401 returned by SAP Analytics Cloud system, SAP_COM_0065, communication arrangement, manage kpis and reports, stories, outbound service , KBA , BC-SRV-APS-EXT-AQD , Fiori based Query Designer , How To

Product

SAP Analytics Cloud all versions