SAP Knowledge Base Article - Public

3568354 - Incorrect Curriculum Status Display in New Learning Experience

Symptom

  • In the New Learning Homepage, a curriculum due is incorrectly displayed as completed. It shows in tile 1 of 1 Items Completed.
  • The "Start course" button is missing for certain locales when you click on 'Complete Requirement' causing confusion for users.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Open Learning in the new Learning Environment user side.
  2. In the "Required Learning" section, click on "complete Requirement" within the tile Security Awareness Training.
  3. The system displays the curriculum as completed, even though it is due on 13.02.2025.
  4. For certain locales you do not have the 'start' button option it shows as completed.

Cause

A coding issue.

Resolution

Product Management are aware of these issues. A fix is being planned for upcoming release. 

2511 planning is still ongoing please monitor the road map for updates:

Roadmap

Workaround:

When you click on the tile and click Choose courses you should then have the 'start' course button available for all locales.

Keywords

SAP SuccessFactors Learning, Curriculum, Incorrect Status, Missing Start Course Button, New Learning Homepage, Due Date, Completed Status, Curricula Retraining, Curricula New Learning Experience, Curricula , KBA , LOD-SF-LMS-ILX , Integrated Learning Experience , Problem

Product

SAP SuccessFactors Learning all versions