SAP Knowledge Base Article - Preview

3568402 - Service and Support Team value is getting cleared after entering a value for Assigned To field in Ticket Object

Symptom

In Ticket Object the value for Service and Support Team is getting cleared after updating a value for Assigned To field.


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Environment

SAP Cloud for Customer

Keywords

Service and Support Team value cleared, Assigned To value change, Value changed for Service and Support Team, Primary Indicator, Organizational Assignment , KBA , LOD-CRM-SRP , Service Request Processing , Problem

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