SAP Knowledge Base Article - Public

3568540 - Provisioning > Company Settings is Blank

Symptom

  • When accessing Company Settings via Provisioning, it only shows a blank page

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HCM Suite

Manage Provisioning

Reproducing the Issue

  1. Go to Provisioning
  2. Click on Company Settings
  3. Page is blank

Cause

The MDF DB Sync may have failed during the DC monthly upgrade.

Resolution

Raise a support case to component LOD-SF-PLT-PRVR

For support engineers, see internal memo.

Keywords

company settings, provisioning, blank, company, settings , KBA , LOD-SF-PLT-PRVR , Issues with Manage Provisioning Access Tool , Problem

Product

SAP SuccessFactors Platform all versions