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3568565 - Is it possible to create a Live Data Connection on SAC with Message Server as load balancer?

Symptom

While trying to create a Live Data Connection type Direct to BW or BW/4HANA in SAP Analytics Cloud using the Message Server host, it will result in the following errors:

SAC: "We couldn't connect to your BW system. Possible causes: Third-party cookies are blocked, or CORS is not configured correctly. For more information, see our troubleshooting page"

Console log: app.html#/connections:1 Access to XMLHttpRequest at 'https://***/sap/bw/ina/GetServerInfo?sap-client=***'  from origin 'https://***' has been blocked by CORS policy:  No 'Access-Control-Allow-Origin' header is present on the requested resource.  

HAR file GetServerInfo call: GET https://***/sap/bw/ina/GetServerInfo?sap-client=200 net::ERR_FAILED 307 (TEMPORARY REDIRECT) 


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Environment

  • SAP Analytics Cloud
  • SAP Business Warehouse
  • SAP BW4/HANA
  • SAP NetWeaver

Product

SAP Analytics Cloud all versions ; SAP BW/4HANA all versions ; SAP Business Warehouse all versions ; SAP NetWeaver all versions

Keywords

http status 307, http status 302, cors, query, story, live data, cloud analytics, sapanalyticscloud, optimized story experience, OSE, optimized design experience, ODE, Unified story, BW live connection , KBA , LOD-ANA-LDC-BW , SAC Live Data Connection BW , Problem

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