SAP Knowledge Base Article - Public

3568597 - Error - "500 Internal Server Error" occurs while uploading Journal entry vouchers from MS Excel

Symptom

Error occurs when trying to upload Journal entry vouchers via Microsoft Excel Add in.

The following Error(s) occurred while saving data:
The remote server returned an error: (500) Internal Server Error.
Total Number of Records Saved: 0

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Open the Journal Entry Voucher template file with the Microsoft Excel
  2. Go to SAP Business ByDesign tab
  3. Click Logon and enter the credentials
  4. Click Save data to
  5. Error
    The following Error(s) occurred while saving data: 
    The remote server returned an error: (500) Internal Server Error.
    Total Number of Records Saved: 0

Cause

A possible cause of this issue is that the Journal Entry Voucher Microsoft Excel file template is outdated.

Resolution

Download a new version of the Journal Entry Voucher Microsoft Excel file template, then, try to upload it again.

Refer to the below documentation for additional details.

Upload a Journal Entry Voucher

Keywords

upload, import, JEV, journal entry voucher, add-in, add in, excel, MS , KBA , SRD-FIN-GL , General Ledger , Problem

Product

SAP Business ByDesign all versions