Symptom
- Despite setting the workflow business rules in Job Info (Manage Business Configuration) - Rule Context to "No" for Onboarding, the rule is still being triggered when update jobInfo during Internal Hires/Crossboarding
- Enable Additional Internal Hire Activities >> OFF
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Go to the onboarding dashboard
- Select the crossboarding candidate
- Update job info
- The rule is triggered
Cause
the rule with “ESS/MSS = Yes”
Resolution
The rule with “ESS/MSS = Yes” will get executed for Initiate Crossboarding.
If you want to execute rules for ESS/MSS UI’s but not for crossboarding then please review and change the rule conditions to avoid validation errors.
You can set rule context “ESS/MSS = No” if rules are not expected to be executed for Crossboarding or ESS/MSS UI’s.
Or editing the job Info history to avoid triggering the rule by going to the profile of the candidate, navigate to the job information and open the history.
See Also
Keywords
Onboarding, Internal Hires, Crossboarding, Workflow, Job Info, Rule Context, Manage Business Configuration, Triggered, RCM. , KBA , LOD-SF-OBX-XBD , Crossboarding , Problem
SAP Knowledge Base Article - Public