SAP Knowledge Base Article - Preview

3568762 - "An error occurred while retrieving the data locks for the visible cells" in story view mode in SAP Analytics Cloud

Symptom

  • An error message "An error occurred while retrieving the data locks for the visible cells" is displayed when opening a story in view mode.
  • The issue does not occur in edit mode.
  • The issue persists even when using an Admin user account.


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Environment

SAP Analytics Cloud 2024.21.14.

Product

SAP Analytics Cloud all versions

Keywords

SAP Analytics Cloud, Data Locking, Error Retrieving Data Locks, Visible Cells, View Mode, Admin User, Unknown Status, Open Cells. , KBA , LOD-ANA-PL-DLK , Data Locking , Problem

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