SAP Knowledge Base Article - Preview

3568855 - Apple Push Notification Service Server Certificate Update

Symptom

You have received an alert that a new certificate has to be imported and you are not sure what actions you need to perform.

"As we announced in October, the Certification Authority (CA) for Apple Push Notification service (APNs) is changing. APNs will update the server certificates in sandbox on January 20, 2025, and in production on February 24, 2025. To continue using APNs without interruption, you’ll need to update your application’s Trust Store to include the new server certificate: SHA-2 Root : USERTrust RSA Certification Authority certificate.


To ensure a smooth transition and avoid push notification delivery failures, please make sure that both old and new server certificates are included in the Trust Store before the cut-off date for each of your application servers that connect to sandbox and production. At this time, you don’t need to update the APNs SSL provider certificates issued to you by Apple."


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Environment

SAP BTP Mobile Services

Product

SAP Mobile Services all versions

Keywords

apple, push notification, certificate, CA, APNs , KBA , MOB-CLD , Cloud Platform Mobile Services , MOB-CLD-ADM , CP mobile service for dev & ops admin , Problem

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