Symptom
The number of overdue days for a program is different when comparing between the New Learning Experiences (ILX) and Legacy Learning UI.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Access Learning Home Page >
- When using the New Learning Experience (ILX), in Required Learning section, the date displayed as overdue is the program's overdue date.
- If the user uses the Legacy Learning page, the date displayed is the due date of the next section.
Resolution
In New Learning Experience (ILX), the due date displayed on the card is for the entire program. However, in the Legacy Learning, the due date shown is the due date for the next section of the program. This is the cause of the mismatch of data.
In case you would like to change the system's behaviour, kindly raise an enhancement request as per the KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products.
See Also
Keywords
lms, learning, sf, successfactors, program, overdue, date, new learning experience, ilx, legacy, discrepancy, due date , KBA , LOD-SF-LMS-PRO , Programs , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-TIL , Landing Page and Tiles , Problem
SAP Knowledge Base Article - Public