SAP Knowledge Base Article - Public

3568872 - Overdue date differences in programs

Symptom

The number of overdue days for a program is different when comparing between the New Learning Experiences (ILX) and Legacy Learning UI.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Access Learning Home Page >
    1. When using the New Learning Experience (ILX), in Required Learning section, the date displayed as overdue is the program's overdue date.
    2. If the user uses the Legacy Learning page, the date displayed is the due date of the next section.

Resolution

In New Learning Experience (ILX), the due date displayed on the card is for the entire program. However, in the Legacy Learning, the due date shown is the due date for the next section of the program. This is the cause of the mismatch of data.

In case you would like to change the system's behaviour, kindly raise an enhancement request as per the KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products.

See Also

2090228 - How to Submit Ideas for SAP SuccessFactors Products

Keywords

lms, learning, sf, successfactors, program, overdue, date, new learning experience, ilx, legacy, discrepancy, due date , KBA , LOD-SF-LMS-PRO , Programs , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-TIL , Landing Page and Tiles , Problem

Product

SAP SuccessFactors Learning all versions