3569073 - When Opening The Maps View The Pin Points Are Not Appearing

When opening the Accounts OWL and switching the view to Maps View, even selecting the accounts, the pinpoints are not appearing on the map.

P.S.: In this example the Accounts BO is being used, however this can happen in any BO.

SAP Cloud for Customer

1. Go to Customer then Accounts work center.
2. Switch to Maps View.
3. Select any account.
4. It is not possible to see the pinpoints related to the account or accounts on the map.

One possible cause for this, is that the address is not correctly maintained.

For testing purpose, copy and paste the address from the account on Google Maps and check the results.

If the pinpoint is not coming on first place, it means that the address has something wrong.
The Google Maps Mashup will only replicate the same API's on the iframe.

In this case, please review the address on the affected accounts and try again.

KBA 2561540 - Pin Colors Not visible in Map View for Accounts

C4C; Google Maps; Pin Points; Address; Search Area; Missing; Not Showing; Not Appearing , KBA , AP-RC-UIF-RT , UI Framework Runtime , Problem

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2502