SAP Knowledge Base Article - Preview

3569181 - Process 'hdbnameserver', pid '' exited because it caught signal 15

Symptom

  • After an OS patch upgrade on the SAP HANA server, the Hana Database services are not starting and eventually crashing.
  • The Daemon service trace reveals a "signal 15" was sent to the Nameserver and caused the instance startup to fail :

    daemon_hostname.30000.<>.trc

    [30444]{-1}[-1/-1] 2025-02-09 13:56:43.298722 i Daemon           DaemonHandle.cpp(00323) : Instance count 1. Searching for terminated processes
    [30444]{-1}[-1/-1] 2025-02-09 13:56:43.298748 i Daemon           DaemonHandle.cpp(00339) : Process 'hdbnameserver', pid 30472 exited because it caught signal 15
    [30444]{-1}[-1/-1] 2025-02-09 13:56:43.298752 i Daemon           Events.cpp(00174) : "KillInstanceEvent" cancelled for 'hdbnameserver', pid 30472, was due in 299987 ms
    [30444]{-1}[-1/-1] 2025-02-09 13:56:43.298798 i Daemon           DaemonHandle.cpp(00415) : Found stopped instance 0 of program 'nameserver', deleting reference
    #
    [36252]{-1}[-1/-1] 2025-02-09 13:56:59.318527 i Basis            TraceStream.cpp(00520) : ==== Starting hdb.sapSID_HDB00, version 2.00.067.00.1677654186 (fa/hana2sp06), build linuxx86_64 e2430179089d5e410afd22d067cdc48cb134a325 . . .
  • The Nameserver trace contains no record or entry of these failed startup attempts. Only the Daemon service.


Read more...

Environment

SAP HANA Platform Edition 2.0

Product

SAP HANA, platform edition 2.0

Keywords

KBA , HAN-DB-ENG , SAP HANA DB Engines , HAN-LM-UPG-DB , Upgrade of HANA Database , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.