Symptom
There are stuck queues for outbound delivery with below error message:
Message ID HUGENERAL 075
Message Text Packing not possible since there is no quantity to be packed
Or
Message ID HUDIALOG 400
Message Text Qty (&1) of material &2 to be packed is greater than the open qty &3
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Go to APP Warehouse Monitor (APP ID /SCWM/MON), enter Warehouse number.
- Go to Node Tools -> Message Queue, Display all the stuck queues for outbound delivery.
- There is a stuck queue with error message "Packing not possible since there is no quantity to be packed".
Cause
"calculation type" is not maintained properly in customizing.
Resolution
Set the "Calculation Type" as "Use smallest Unit of measure" at configuration activity 105741 - "Specify Unit of Measure for Packing Consistency Check" then reprocess the stuck queues.
It suggested to set the "Calculation Type" to "Use smallest Unit of measure" as default and the calculation type as "Use base unit of measure" as alternative solution if there are issues with the queue.
Keywords
Stuck Queue, HUGENERAL 075, HUDIALOG 400, Packing not possible since there is no quantity to be packed, Handling Unit, Outbound Delivery, Warehouse Monitor, Calculation Type, 105741 , KBA , LO-HU-2CL , Handling Unit Management (Public Cloud) , Problem
SAP Knowledge Base Article - Public