Symptom
When trying to import a Role-Mapped Competencies file, the import fails with an error:
The entity JDMNG_GO_RoleEntity has a corrupted mapping JDMNG_GO_RoleCompetencyMappingEntity with externalCode
Environment
- SAP SuccessFactors Job Profile Builder
- SAP SuccessFactors Talent Intelligence Hub
Reproducing the Issue
- Log in to SuccessFactors
- Navigate to Admin Center > Job Profile Content Import/Export
- In the Type dropdown, select Role-Mapped Competencies
- Browse for the file > Import
- Receive error
Cause
Sync issue where the Competencies/Attributes are not synced to the format required for Talent Intelligence Hub.
Resolution
Please remove any unsupported characters namely: '&' included in the name or description in all the languages and save the affected competency.
When saving, make a quick edit without altering the data, in all the languages that the Attribute is maintained.
Keywords
TIH, Talent Intelligence Hub, attributes, competencies, skills, map, add, job role, role, unable to map competencies, unable to map skills, Map Competencies Per Role, Roles Already Mapped, Remove the Mapping, JPB, Role-Mapped Competency, import file, Job Code mapping issue, Competency mapping issues, JDMNG_GO_RoleEntity , KBA , LOD-SF-TIH , Talent Intelligence Hub and Job Profiles , Problem
SAP Knowledge Base Article - Public