SAP Knowledge Base Article - Public

3569448 - Role-Job Codes Import ERROR: The content(s)(identifier:Role & Job Code Mapping/XXXXX) is a duplicate of content already in the system. Row didn't import.

Symptom

When trying to import Role-Job Code file, the import fails with the following error message:

The content(s)(identifier:Role & Job Code Mapping/XXXXX) is a duplicate of content already in the system. Row didn't import.

Environment

  • SAP SuccessFactors Job Profile Builder
  • SAP SuccessFactors Talent Intelligence Hub

Reproducing the Issue

  1. Log in to SuccessFactors
  2. Navigate to Admin Center > Job Profile Content Import/Export
  3. In the Type dropdown, select Role-Job Codes
  4. Browse for the file > Import
  5. Receive error

Cause

GUID is auto generated by the system when uploading the Role-JobCode mapping file. When the column has data populated, the system will assume that a mapping already exists and throws the mentioned error. 

Resolution

When trying to add new data via the load file, "jobCodeMappings.externalCode" (column G) should remain blank so the system can assign a GUID.

Keywords

Success Factors, Roles Already Mapped, Remove the Mapping, Job Profile Builder, JPB, Delimit, JDMNG, GO, Job, Code, Mapping, Entity, import file, Job Code mapping issue , KBA , LOD-SF-TIH-JPB-ADM , Admin Center, Settings, Permissions , LOD-SF-TIH-JDM , Job Description Manager , Problem
, KBA , LOD-SF-TIH-JPB , Job Profile Builder , Problem

Product

SAP SuccessFactors HCM Core 2411