SAP Knowledge Base Article - Public

3569578 - Not all tables are available for new C4C connection in SAC

Symptom

Results are displayed incorrectly displayed when setting up a new connection between SAP Cloud for Customer and SAP Analytics Cloud.

Environment

  • SAP Cloud for Customer
  • SAP Analytics Cloud

Reproducing the Issue

  1. Open your SAP Analytics Cloud Tenant
  2. Go to Modeler
  3. Create New "Model"
  4. Select "Start With Data"
  5. Select SAP Cloud for Customer or SAP Cloud for Customer Analytics data source
  6. Create New Connection
  7. Add details and use Authentication Type "Basic Authentication"
  8. Click Create
  9. Select "Create a new query" and Click Next

Cause

Resolution

Please rebuild the connection with either https://myxxxxxx.crm.ondemand.com/sap/byd/odata/cc_home_analytics.svc or https://myxxxxxx.crm.ondemand.com/sap/byd/odata/ana_businessanalytics_analytics.svc and enter the credentials of a Administrative Business User that has the necessary report assignments. 

Keywords

SAC, ANA, Import, Connection, Modeler, table, report, datasources , KBA , AP-RC-ANA-SAC , C4C, ByD: SAC Integration , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem

Product

SAP Analytics Cloud all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions